What To Do When You Have An Accident 1. Remain Calm. 2. Do Not Admit Responsibility. 3. Call Police. 4. Exchange  Name & Insurance Information On ID Card With The Other Party. 5. Try To See If There Is A Witness To The Accident That Will Take A Statement And Obtain Their Phone Number. 6. Call Claims Department Below. What To Do If You Have A Home Claim 1. Try To Minimalize Further Damage, e.g...  a. Water Leaking Thru Roof-put plastic on roof damage to stop further leaking.  b. Water Pipes Leaking -shut off water 2. If The Damage Is Minimal, You Need To Find Out If Damages Will Exceed Deductible By Calling A Licensed Professional For     An Estimate. You Can Check On Whether A Contractor Is Licensed By Searching On the Registrar Of Contractors website. 3. Call Agent at 602-234-0405 If You Are Not Sure Of Coverage(s), Or Other Policy Questions. 4. Call Claims Department Below.